Embedded Files
Overview
Permit to Operate Process
This project involved producing two videos to illustrate the Permit to Operate (PTO) process and procedures for the Service Operations team in Pico.
The PTO process identifies any quality issues and operational risks and allows for remedial action without impacting customers or live production services.
For the PTO process video, I created an animated flowchart to describe the ticket journey. It begins with the delivery team and how the other teams interact with the ticket along the way.
See screenshots below and a short animated sequence taken from the PTO Process video.
By colour coding the 3 teams, I was able to show at a glance which team had the ticket at any stage.
In the above screenshot, the ticket has reached the Final stage and is back with the Operations team.
This short animation shows the ticket journey
Skills & Development Tools
Instructional Design
Project Management
eLearning Design
Graphic Design
Research
Adobe CC
Video Production
Screen Flow
Miro
Google Sites
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